Build your agents.
Keep your business voice.
AnswerAct is a platform where businesses build and manage their own AI agents, using their own data and instructions to serve their customers. No coding required.
Customer questions are part of the work.
Someone wants a price before ordering. Someone else asks whether you deliver to their area. These conversations matter, even when you've answered the same question ten times that day.
With AnswerAct, you create the agents that handle these recurring questions on Instagram and Facebook Messenger. Each agent has the business data, instructions, languages and connected pages you choose.
You know how your business should sound.
Tell your agent what you sell, how you deliver and what your customers need to know. Choose its languages and dialect, the tone of its replies and the actions it can take. You can try a conversation, change the instructions and see how the answer changes.
When a conversation needs your team, you can set up an email or Telegram alert. Your dashboard also gives you a place to manage agents, pages, staff access and usage.
See how to build your first agent
Our setup guide uses a small shop example to show which details make a reply useful, from delivery details to the questions worth testing.
Give every conversation a useful next step.
Add your knowledge, test the reply, then put your agent to work.
Create your AI agent